AI receptionist for plumbers. Catch every burst pipe call, even when you're under a sink.

Chleb AI answers plumbing calls while the owner is still on a job, including nights and weekends. If water is actively running, it walks the caller through shutting off the main valve first, then collects the address and any access notes. It flags the call as urgent and sends your on-call plumber a summary so your team can dispatch.

A familiar call. A booked job.

Homeowner calls Saturday at 11am with a burst pipe.

Caller
Hi, I have water shooting out of a pipe in my basement, can someone come right now?
Chleb AI
That sounds urgent. First, have you been able to shut off the main water valve? It's usually near where the water enters the house.
Caller
Yes, I just shut it off, but I need someone to fix it.
Chleb AI
Good, that buys us time. I'm flagging this as an emergency and holding the next slot on today's on-call schedule. The Saturday rate gets confirmed with you before any work starts, I don't quote it on the call. What's the address?
Caller
682 Maple Street.
Chleb AI
Got it, booked. Can I grab a name and phone number for the booking?
Caller
Tom Reynolds, 813 555 0142.
Chleb AI
Thanks Tom. The slot is on today's on-call schedule and I'm texting you a confirmation now. Clearing a path to the basement helps if you can. Anything else you want on the notes?
Caller
There's a dog, but he's friendly.
Chleb AI
Got it, the dog is on the access notes. Your booking and the call summary are with the team, flagged urgent. You're all set, Tom.

Your rules come first.

During setup, we review:

  • Configured for the plumber's specific bottleneck: you're on a job, the phone rings
  • Emergency triage built in, not a generic intake script
  • ServiceTitan, Housecall Pro, and Jobber support confirmed on the integration check
  • Missed-call SMS recovery converts hangers-up into rebooked jobs
  • One monthly subscription; usage is billed separately at carrier cost

Configured per trade

Built around the calls you already take.

The calls you get

  • Emergency dispatch (burst pipe, sewer backup, no-hot-water)
  • Routine appointment (faucet replacement, water heater install, drain cleaning)
  • Estimate request (sewer line, repipe, fixture upgrade)
  • Warranty and follow-up callbacks
  • Commercial vs residential routing

Your callers’ words

  • burst pipe, slab leak, sewer backup, water heater (gas vs electric vs tankless)
  • drain cleaning vs hydro-jetting vs camera inspection
  • fixture install (toilet, faucet, garbage disposal, water softener)
  • permit-required work and code language
  • after-hours and weekend rate structure

Tools we check for

  • ServiceTitan, Housecall Pro, Jobber (confirmed on the integration check)
  • FieldEdge, RazorSync, Workiz (confirmed on the integration check)
  • Generic CRM via webhook

Named tools are confirmed on the integration check. We confirm compatibility and scope for your existing software before promising an integration.

Frequently asked questions

What does the AI do first on a burst-pipe call?

It asks whether the main water valve has been shut off and walks the caller through doing it if not, then flags the call as urgent and sends your on-call plumber a summary so the team can dispatch.

How does it separate a real emergency from someone price-shopping?

It asks a couple of qualifying questions, whether water is actively running and how long it has been leaking. During setup we can configure the flow so real emergencies get flagged as urgent while price questions go to a standard estimate request.

Can it route a commercial call differently than residential?

Yes, during setup we can configure separate routing for commercial and residential calls, so a property manager's call does not get the same intake as a homeowner's.

What if I want to take the call myself?

We configure the flow so your direct cell rings first for a few rings before the AI picks up. If you grab it, the call routes to you. If you can't, the AI takes it. You're never blocked from your own calls.

Can it tell the difference between a real emergency and someone shopping around?

Yes. The flow asks 1-2 qualifying questions ("is water actively running, has it been shut off, how long has it been leaking") and triages accordingly. Tire-kickers get an estimate flow; emergencies get flagged for same-day booking.

Will it know my pricing?

We configure your published flat-rate or T+M pricing during setup. The AI quotes accurately and never makes up numbers. If a customer asks about something outside the pricing book, the AI captures the request and routes it to you for a callback.

Book a demo