Chleb AI can answer configured dealership calls after hours and whenever your team is busy, including after the BDC closes. It asks whether the caller needs sales, service, parts, or finance, and collects the vehicle or stock number they are asking about along with their contact details. Booking depends on your connected calendar and the appointment types approved during setup. Without a verified booking connection, it captures an appointment request for your team. It does not read your dealership's DMS inventory directly; your sales team confirms vehicle availability.
AI receptionist for dealership sales and service calls. Check booking, department routing, warm transfers and dealer-system access before forwarding calls.
Illustrative call at 8:42pm. The caller, vehicle and contact details are fictional.
I can take down the details for our sales team to confirm. Do you have the stock number or the trim package details?
Illustrative call at 8:42pm. The caller, vehicle and contact details are fictional.
During setup, we review:
Configured per trade
These are systems to assess, not verified Chleb connectors. Confirm account permissions, supported read and write operations, and the receiving record before promising an integration. A phone transfer does not itself deliver a transcript or update a dealer CRM.
Use fictional caller and vehicle details with a test calendar. Check these five scenarios before forwarding real calls. These are checks to run, not results from a customer deployment.
Pass evidence: A test caller's stock or vehicle details are saved, the availability response is clearly pending sales-team confirmation, and no inventory is invented.
If it fails: Save the request for the sales team with the caller's details and state that a team member must confirm availability.
Pass evidence: Using fictional vehicle details and a test calendar, confirm the appointment appears at the intended time. Repeat the request and check that only one appointment exists. Do not promise recall eligibility.
If it fails: Save one callback request with the call details and ask the service team to confirm eligibility and scheduling.
Pass evidence: Test parts and collision requests reach the intended department with the vehicle and contact details.
If it fails: Save the request for a named team member and tell the caller when the department must follow up.
Pass evidence: Call during staffed hours and confirm the intended person answers. Separately check that they receive the caller name, vehicle interest and reason for calling. Repeat with nobody answering.
If it fails: If nobody answers, save the call details for the responsible team and offer the configured callback or appointment path.
Pass evidence: Ask the agent to use a dealer system that has not been connected. It should explain the limitation, without claiming to look up inventory or save a record there.
If it fails: Give the request to the designated team member. Confirm the permitted connection and a successful test before offering automated delivery to that system.
Chleb AI is based in Tampa, Florida, and configures this dealership call flow for dealers in Tampa and across the United States. The published prices are $297 a month for the CRM, $899 a month for AI Receptionist + Chatbot, and $997 a month for the Front Office Bundle.
The AI collects the stock number or vehicle details along with the caller's contact info and sends it to your sales team, who confirm availability and follow up with next steps.
During setup we can configure a separate service intake for recall calls, so the AI collects the VIN or year, make, and model. The dealership must confirm recall eligibility and a test booking must appear once in the connected calendar before booking is promised.
The AI can flag the finance question for your F&I team. The manager's availability and lease or finance options still need dealership confirmation; the illustrative call is not proof of a completed handoff.
Chleb AI is a flat monthly subscription: CRM at $297 a month, AI Receptionist + Chatbot at $899 a month, or the Front Office Bundle at $997 a month. Call minutes and emails are billed separately at carrier cost, not per call.
The AI captures the details and routes the call to your management escalation queue instead of trying to resolve it itself.
It captures the part or vehicle detail the caller is asking about, along with their contact information, and routes it to your parts department instead of trying to look up inventory itself.
The AI can collect the trade vehicle's year, make, model, and mileage and send a request to your appraisal team. The dealership must confirm receipt, eligibility, and timing; the illustrative call is not proof that an appraisal was queued.
A body shop or collision inquiry can be routed to the designated body shop or collision team, with vehicle details and caller contact information. Run a synthetic delivery test before promising that a specific team received it.
Compatibility is checked per dealership. The integration review lists VinSolutions, DealerSocket, Elead, ProMax, and AutoAlert for verification, while anything outside that set needs a separate compatibility decision or a separately tested webhook handoff.
The AI collects the stock number or vehicle the caller asks about and sends it to your sales team to confirm availability. Your team can offer alternatives if a specific stock number is gone, in transit, or recently sold.
A warm transfer can be configured during staffed hours, but test whether the person answers and receives the call details separately. If the recipient does not answer, retain the name, vehicle interest, and intent for the designated team and use the approved callback or appointment path.
Service calls can use a separate intake (VIN or year, make, and model, service type, customer pay vs warranty, advisor assignment). The appointment must appear at an eligible time in the correct service calendar, without duplicates, in a test before direct booking is promised.