AI receptionist for auto dealerships. Route every call to the right department before it hangs up.

Chleb AI answers dealership calls after hours and whenever your team is busy, including after the BDC closes. It asks whether the caller needs sales, service, parts, or finance, and collects the vehicle or stock number they are asking about along with their contact details. It books a test drive or service appointment on your connected booking calendar.

A familiar call. A booked job.

Caller at 8:42pm asking about a specific vehicle inventory.

Caller
Hi, I'm interested in the 2025 Camry XSE I saw on your website. Is it still available?
Chleb AI
I can take down the details for our sales team to confirm. Do you have the stock number or the trim package details?
Caller
It was the white one with the panoramic sunroof, the XSE trim I think.
Chleb AI
Got it, the white XSE with the panoramic sunroof. I'll pass those details to our sales team to confirm the listing and availability before your visit. Are you looking to test drive, get a trade appraisal, or talk to someone about financing options?
Caller
I'd like to test drive it tomorrow and also see what lease options look like.
Chleb AI
Perfect. I can book a test drive with our sales team. We have 10am, 1pm, or 4pm tomorrow. Which works?
Caller
Let's do 1pm.
Chleb AI
Booked. I'm flagging your finance question on the appointment so the F&I manager can have lease options ready when you arrive. Can I grab your name, phone, and a current car you might trade?
Caller
Mark Davies, 813 555 0182, 2019 Honda Accord 60K miles.
Chleb AI
I'll queue a preliminary appraisal on the appointment so it's ready when you get here. Texting you the confirmation now, Mark. Anything else before tomorrow at 1?

Your rules come first.

During setup, we review:

  • Routes to the right department on the first call, not the third
  • Stock number capture relayed straight to your sales team for availability confirmation
  • After-hours capture for sales calls when BDC is offline
  • Service drive scheduling with advisor and lane awareness
  • VinSolutions, DealerSocket, and Elead support confirmed on the integration check

Configured per trade

Built around the calls you already take.

The calls you get

  • Sales inquiry (specific stock vs general browsing, route to BDC or sales floor)
  • Service appointment (vehicle year, make, and model, service type, lane-based routing)
  • Parts inquiry (part number lookup or counter callback)
  • Finance and F&I (lease options, current finance question, route to F&I manager)
  • Body shop and collision center routing
  • Management escalation

Your callers’ words

  • stock number collection, relayed to your sales team to confirm availability
  • trim levels, packages, MSRP vs invoice language
  • test drive vs appraisal vs F&I appointment types
  • lease vs finance vs cash buyer routing
  • service appointment types (oil change, recall, warranty, body shop)
  • trade-in qualification (year, make, model, mileage, condition)

Tools we check for

  • VinSolutions (confirmed on the integration check)
  • DealerSocket (confirmed on the integration check)
  • Elead (confirmed on the integration check)
  • ProMax, AutoAlert, Reynolds Contact Management (confirmed on the integration check)
  • Generic CRM via webhook

Named tools are confirmed on the integration check. We confirm compatibility and scope for your existing software before promising an integration.

Frequently asked questions

What happens when a caller asks about a specific vehicle or stock number?

The AI collects the stock number or vehicle details along with the caller's contact info and sends it to your sales team, who confirm availability and follow up with next steps.

What does the AI do with a service call about a recall?

During setup we can configure a separate service intake for recall calls, so the AI collects the VIN or year, make, and model, then books the appointment on your connected booking calendar.

How does an F&I question get handled on a sales call?

The AI flags the finance question on the appointment so the F&I manager has lease or finance options ready when the customer arrives, the same handoff shown in the sample call above.

Does it integrate with my dealer CRM?

Yes. VinSolutions, DealerSocket, Elead, ProMax, and AutoAlert support is confirmed on the integration check. Generic webhook for anything not on that list.

What about live inventory lookup?

The AI collects the stock number or vehicle the caller asks about and sends it to your sales team to confirm availability. Your team can offer alternatives if a specific stock number is gone, in transit, or recently sold.

Can it transfer a hot prospect to a live salesperson during business hours?

Yes. Warm-transfer with full call context (name, vehicle of interest, intent) into the BDC during staffed hours. Outside BDC hours, the AI books an appointment and creates the lead in the CRM.

Service department wants its own flow. Possible?

Yes. Service calls follow a separate intake (VIN or year, make, and model, service type, customer pay vs warranty, advisor assignment) and book directly into your service drive's appointment slots.

Book a demo