What can Chleb AI run for my front office?

What is an AI receptionist, and how does it work?

The AI receptionist handles telephone calls. The website chatbot handles typed conversations. Both can help with appointment booking, but each channel needs its own configured calendar rules and acceptance test. Call recordings and transcripts are available when enabled and permitted by the account consent settings.

For any call that still goes unanswered, missed call text back sends an automatic SMS from your own business number. It acknowledges the call, continues the conversation by text, and offers the next booking step. Missed-call recovery is included with every Chleb plan, not only the AI Receptionist.

The AI Receptionist plus Chatbot plan is $899 a month, or $9,170 billed annually. Paired with the CRM as the Front Office Bundle, it is $997 a month, or $10,169 annually. Call minutes and emails are billed separately at carrier cost. You can ask about either plan from this page.

Chleb does not publish a fixed setup timeline on this page. Onboarding steps and booking rules are reviewed with you directly, and the Front Office Bundle includes priority onboarding. For an actual timeline, confirm it with the team on a booking call rather than assuming one in advance.

Chleb configures the receptionist around your trade rather than one generic script. The site is tuned for nine industries: HVAC, dental, plumbing, roofing, law firms, auto dealerships, salons and barbershops, med spas, and lawn care, each with its own sample call and vocabulary. See the industries page for trade-specific detail.

• Answers in your greeting, asks your questions, and offers only the times your calendar allows.
• A website chatbot can qualify visitors and book appointments. Confirm the calendar connection, successful booking record and failure response for this channel.
• Human handoff follows configured routing rules to a recipient selected during setup. Test what happens when that person does not answer; a transfer rule does not guarantee a human response.
• Website chat confirmations, telephone confirmations and missed-call text back are separate workflows. Confirm the enabled channels and test each before launch.
• A configured transfer is different from staffed answering coverage. Confirm any requirement for a staffed human answering service in writing.

What does the Chleb CRM include?

A branded workspace built on Go High Level: pipelines and deal stages, an appointment booking calendar, email follow-up sequences, tagging, review automation and reporting, and one landing page built by our team. It is $297 a month.

• Contacts, tags, deal stages and tasks, so the customer and the next action stay on one record.
• Email sequences go out when an estimate is sent, when a job is finished, and when a customer has gone quiet.
• One landing page, built by our team, with lead capture and booking connected.

What happens when a call goes unanswered?

Missed call text back sends an automatic SMS after an unanswered business call. Chleb acknowledges the call, keeps the conversation going by text, and offers the next booking step, configured around how your team schedules.

• The text comes from your number, in your words, on the timing your rules set.
• The customer replies, explains what they need, and picks from the times your calendar allows.
• The call, the thread and the booking sit on one record, so whoever picks it up knows what was said.

What can an AI employee actually take off my plate?

Calls, website questions, appointment requests, and follow-up. Chleb configures the next step for each channel around your services and booking rules. Confirm which records and notifications reach your team, including when a request cannot be booked.

• The receptionist takes the call or the chat and captures the details you would have asked for.
• The CRM holds the contact, the history and the next action.
• Booking and workflows carry the confirmation, the reminder and the message after the job.

How does the calendar connect to the CRM?

Calendar and CRM connections are confirmed during setup. Test that a successful booking creates the expected appointment and contact record, and that a failed booking gives your team a clear next step. Call recordings and transcripts depend on account settings; website chat records need their own verification.

• A booking carries the customer, the reason for the visit and the next action, not just a slot.
• Hours, notice, durations, buffers and the jobs that need a person to confirm are reviewed with you at setup.
• Whether your existing scheduling tool connects is confirmed on the integration check.

Can I get a website with AI chat and online booking?

Yes. The CRM plan includes one landing page with online booking, built by our team, and the AI Receptionist plus Chatbot plan includes a website chatbot that can qualify visitors and book appointments. Custom website design and development, and ongoing care, are scoped in a written proposal.

• Pages built around what customers ask: services, service area, how booking works, and who shows up at the door.
• Lead capture, the calendar and optional AI chat connect the site to your front office.
• Domain renewals, hosting and other third-party costs are itemized on their own.

• Website care: Monthly. Tasks, cadence, update allowance, and response expectations.
• Build or larger changes: One-time. Deliverables, revisions, access, and acceptance.
• Domain renewal: Annual. Renewal amount and payer.
• Hosting and integrations: Provider-dependent. Compatibility, subscriptions, usage, and ownership.

Scoped in writing. Priced by proposal. Monthly care, one-time work and third-party costs are itemized before anything starts.

• Website care and builds: Ongoing care, a new build or larger changes, with the cadence, the limits and the third-party costs written down. By proposal.
• One landing page: Included with the CRM plan and built by our team, with lead capture and booking connected from the start.

Sending an inquiry or booking a discovery call does not start a subscription or authorize work. Every engagement begins with the written proposal.

What can I automate after the call?

Once a call ends, the next step can run on its own: the confirmation text, the follow-up sequence, the text back after an unanswered call, the review request after the job. Chleb sets those up around the process your team already follows.

• A confirmation when the visit is booked, a reminder before it, and a reply path if plans change.
• When an inquiry needs a person it becomes a task with an owner and an alert.
• You choose the channels, the timing and the words.

Put your hardest calls in the demo.

A smooth greeting is only the start. Use these three scenarios to review the booking rules, the handoff and the record your team receives before you move your business number.

Illustrative evaluation scenarios, not customer recordings or measured results. The public voice agent answers questions about Chleb; a business-specific test needs your approved call flow and connected tools.

Bring your service area, opening hours, booking rules, approved answers and escalation contact. Ask for a test of a normal call, each exception and an unavailable integration. Agree what must pass before launch; do not treat a demo alone as a service guarantee.

Try the Chleb voice agent Review your call flow with us

We also build custom AI work.

Everything above is a packaged product with a published price. We also build AI work to order, around the tools and the material a business already has. That starts with a conversation.

• Automations Connecting the tools a business already uses so a step that somebody does by hand happens on its own.
• Assistant and Claude setups An assistant configured on a business's own material, so the answers it gives come from that business rather than from the open internet.
• AI content generation Writing and production work set up so a team can produce it repeatedly, in its own voice.

Included with every plan.

Missed-call recovery is part of all three. Choose by what the rest of your front office needs.

• CRM: Every lead lands in one pipeline, not six sticky notes. $297/month.
• AI Receptionist + Chatbot: Answers the phone when your team is on a job. $899/month.
• Front Office Bundle: The receptionist and the CRM, running as one system. $997/month.

Interested in annual billing? Ask about CRM, AI Receptionist + Chatbot or Front Office Bundle. Usage is billed separately at carrier cost. See the full comparison