AI receptionist for HVAC companies. Never miss another after-hours emergency call.

Chleb AI answers HVAC calls around the clock, including while your team is on a job. It asks the triage questions configured for your business, whether it is a no-cool or no-heat call, how long the unit has been out, and whether anyone in the home is at risk, then books the visit on your connected booking calendar.

A familiar call. A booked job.

Homeowner calls at 10:42pm. AC out. 96 degrees outside.

Caller
Hi, our air conditioning just stopped working and we have a baby in the house. Can someone come out tonight?
Chleb AI
I'm so sorry to hear that, especially with a little one. Let me flag this as urgent and see what we can book on tonight's on-call schedule. Can I get your name and the street address first?
Caller
Yeah, it's Sarah Mitchell, 1247 Hawthorne Drive.
Chleb AI
Thanks Sarah. I can hold the next emergency slot on tonight's on-call schedule. The after-hours call-out fee gets confirmed with you before any work starts, I don't quote it on the call. Does that work?
Caller
Yes, please book it.
Chleb AI
Booked. The emergency slot is on tonight's on-call schedule and I'm texting you a confirmation now. Anything you want me to put on the notes for the visit?
Caller
The unit is in the side yard, gate code is 4421.
Chleb AI
Got it, the gate code is on the access notes. Your booking and the call summary are with the team, flagged urgent. You're all set, Sarah.

Your rules come first.

During setup, we review:

  • Voice + SMS + CRM in one bundle, not five integrations
  • Vertical-tuned out of the box, not configured generically
  • Keeps your existing business number
  • Missed-call SMS recovery built in, not bolted on
  • One monthly subscription; usage is billed separately at carrier cost

Configured per trade

Built around the calls you already take.

The calls you get

  • Emergency dispatch (priority booking, gate codes and access notes for the on-call tech)
  • Routine maintenance booking (next available, lead-time aware)
  • Replacement quote requests (collect age of system, tonnage, fuel type, schedule estimator)
  • Warranty and follow-up calls (verify install date, route to office during hours)
  • Membership plan inquiries (qualify, book sales call)

Your callers’ words

  • no-cool, no-heat, low refrigerant, frozen coil, blown capacitor
  • split system, mini-split, package unit, heat pump, dual-fuel
  • service area boundaries (you tell us, we won't quote outside them)
  • dispatch fee vs diagnostic fee vs estimate fee
  • seasonal pricing for peak cooling and heating windows
  • maintenance plan upsell triggers (annual tune-up due, etc)

Tools we check for

  • ServiceTitan (confirmed on the integration check)
  • Housecall Pro (confirmed on the integration check)
  • Jobber (confirmed on the integration check)
  • FieldEdge (confirmed on the integration check)
  • Generic CRM via webhook for shops on custom stacks

Named tools are confirmed on the integration check. We confirm compatibility and scope for your existing software before promising an integration.

Frequently asked questions

What happens if a no-heat call involves an infant or elderly resident?

The AI flags the call as urgent and texts your on-call contact a summary, including any access notes the caller gives, so your team can dispatch the tech.

Can it tell a routine tune-up call from a real no-cool emergency?

Yes. It asks a triage question first, then books a routine maintenance request for the next available slot or flags a no-cool or no-heat emergency as urgent for your team.

What does it do with a whole-system replacement quote call?

It collects the system's age, tonnage, and fuel type, then books the estimator on your connected booking calendar during the same call.

Will it sound like a robot to my customers?

No. The voice model is tuned per industry and tested live before go-live. You can hear it answer a sample HVAC call right now on chleb.ai. If a caller asks for a human, the AI hands off cleanly with full context.

What if the AI books something the tech can't actually do?

We configure the calendar with your real service area, real on-call schedule, and real availability windows. The AI doesn't see slots that aren't real. If a caller asks for something out-of-bounds, the AI takes the message and routes it to a human queue.

Do I have to switch CRMs?

No. Chleb runs Go High Level under the hood, but the call summary and booking go to your team, and ServiceTitan, Housecall Pro, Jobber, and FieldEdge support is confirmed on the integration check if that's where your office and techs already work.

What about Spanish-speaking callers?

We're US English first today. Bilingual handoff is on the roadmap. If Spanish is critical to your market, talk to us about timeline before signing.

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