Learn how the Chleb AI receptionist and CRM work, what onboarding includes, how plans are priced, how calls are reviewed, and how business data is handled. Published answers are limited to policies and capabilities Chleb AI can state clearly today.
Chleb AI is revenue infrastructure for service businesses: an AI receptionist and website chatbot that answer and qualify every call and message, plus a branded CRM that turns each of those interactions into a tracked contact, a booked appointment, and a follow-up sequence. You can buy the CRM alone, the AI receptionist and chatbot alone, or both together as the Front Office Bundle. Custom websites and SEO sit on top of any plan and are scoped separately.
A speech-to-text model transcribes what the caller says, a large language model decides what to say next based on your configured call flow and business rules, and a text-to-speech model speaks the reply, fast enough that the exchange feels like a normal phone conversation. The agent is trained on your services, hours, and booking calendar during onboarding, not on a generic script.
It books directly. The agent checks your live calendar in real time and only offers slots that actually exist, so there's no double-booking and no callback required to confirm a time.
Complex calls, such as emergencies, escalations, or anything outside the configured playbook, get routed to your team with the full transcript, the caller's intent, the slot they wanted, and the next best action attached. Nobody on your team has to start the conversation over.
Yes. Call (813) 694-8671 right now and you're talking to the same AI your customers would get, or try the live demo on the homepage. Book a discovery call and we'll run a live sample call in your industry, with your business name and pricing built in, before you decide anything.
It answers calls around the clock, checks your live calendar, and offers only times that are actually available. Qualified callers can leave the call with a confirmed appointment instead of waiting for your team to call them back.
Missed-call text-back sends an automated SMS after an unanswered business call. Chleb can acknowledge the call, continue the conversation by text, and offer the next booking step while the caller is still looking for help.
The message can acknowledge the missed call, offer a booking link or callback window, and let the caller continue by text. The exact next step is configured around how your team schedules and handles urgent requests.
No. The AI receptionist handles inbound calls when it can answer them. Missed-call recovery is the backup path for an unanswered or dropped call, so the caller still receives a fast next step instead of reaching a dead end.
A traditional answering service often takes a message or routes the call. Chleb is configured around your services, intake rules, and calendar so it can qualify the caller, book an available time, and record the outcome in the CRM. The discovery call confirms whether that workflow fits your business before launch.
Smith.ai bills per call: its published receptionist plans are $300 a month for 30 calls, $810 for 90 calls, and $2,100 for 300 calls, with per-call overage charges and paid add-ons such as $1.50 per call for appointment booking. Goodcall publishes per-agent plans at $79, $129, and $249 a month, with enterprise pricing by contact; its listed plans cover call handling and logic flows, not a bundled CRM. Chleb bundles the AI receptionist, chatbot, and CRM into one flat monthly price, published on its pricing page, and goes live in 48 hours.
Yes. Chleb Holdings LLC, doing business as Chleb AI, is based in Tampa, Florida and serves appointment-driven businesses across the United States.
CRM plans: we build your account from our own working configuration and send login credentials within a day of checkout. AI Receptionist and bundle plans: live within 48 hours, including test calls before your number goes hot.
Five things: a look at where you're losing calls today and what they're worth, a live demo of the AI handling a sample call in your vertical, an integration check on your scheduling tool, CRM, and phone provider, a specific quote with monthly fee, setup fee, and go-live date, and an honest no (with a referral elsewhere) if Chleb isn't the right fit. You get a yes-or-no answer by the end of the call, not a follow-up nurture sequence.
We do, hands-on. The founders build the call flow, write the prompts, run live test calls, and refine until the agent sounds like your best employee on their best day, using your actual services and pricing, not a generic template.
Three flat, published prices: the CRM is $297/mo, the AI Receptionist + Chatbot is $899/mo, and the Front Office Bundle (both together) is $997/mo, saving $199/mo versus buying them separately. All three check out online with no sales call required.
Call minutes and emails bill at raw carrier cost, charged directly to a card you keep in your own account. We add zero markup on top, and we never touch that bill ourselves. Your subscription is the only charge from us, and it never changes.
Every published plan is month to month. Marketing copy on the Crm and Why Us pages describes it as cancel-anytime; About describes 30 days' notice with no exit fee for a canceled engagement.
Custom multi-page websites and ongoing SEO are scoped to your business. A one-page site and a twenty-page build with an ongoing SEO program aren't the same project, so a single public number would either overcharge one or undercharge the other. You get a specific monthly and setup cost plus a specific go-live date on the discovery call instead.
A part-time receptionist working 25 hours a week at $18 to $22 an hour costs roughly $1,950 to $2,400 a month before payroll taxes, and still goes home nights and weekends. A generalist answering service such as Smith.ai publishes plans from $300 a month for 30 calls to $2,100 for 300 calls, and appointment booking is a paid add-on at $1.50 per call rather than part of the plan. The AI Receptionist plan answers every call 24/7, books directly on your calendar, and is a flat $899 a month.
We run live test calls in your industry before launch and tune the script until it stops sounding scripted. If a caller can tell it's AI within the first two sentences, that's on us, not you, and we keep tuning until it isn't.
Every call is logged with a transcript and recording. If the agent mishandles a call, you flag it and we fix that exact scenario rather than just apologizing. Escalation rules also route anything ambiguous to a human instead of letting the AI guess.
Yes. Every call drops a contact, an opportunity, a full transcript, a recording, and a tagged outcome into your CRM dashboard. You can see exactly how much revenue your AI receptionist captured this week, not just a summary.
It's built around your business specifically: your services, your hours, your pricing, and your booking calendar, plus industry-specific vocabulary (what a "ceramic coating" means in detailing, what "split AC service" means in HVAC) configured during onboarding. There are dedicated pages per vertical because the call flow differs by industry.
We build the prompt and call flow around your actual services and pricing during onboarding, not a generic template. If your offer genuinely doesn't fit a workable flow, we tell you before you sign, not after. An AI receptionist is the wrong call for businesses running complex multi-step legal-style intake, for markets needing bilingual coverage we don't yet serve, or for call volume under roughly 30 calls a week.
Yes. The CRM plan includes a landing page with online booking, and the AI Receptionist plan includes a website chatbot that can qualify visitors and book appointments. Custom multi-page websites and SEO are scoped on the discovery call.
Yes. Tell us and we switch your plan; the bundle price applies from your next billing cycle.
You do. Every transcript, recording, and booking record is yours, visible in your dashboard, and exportable at any time. We don't sell your data, and we don't reuse your call data across other clients or to train public AI models without permission.
We design our safeguards around HIPAA and GDPR: encrypted transmission and storage, access controls and audit logging, role-based permissions, and BAAs available for qualifying healthcare clients. HIPAA has no official certification program, and we do not claim any third-party certification, audit, or accreditation (such as SOC 2 or ISO 27001) unless expressly stated in a signed agreement. Platform safeguards alone don't make a customer HIPAA compliant. Implementation and usage matter, and you're responsible for using the platform in a HIPAA-appropriate manner.
No. We do not sell personal information to advertisers or data brokers, and mobile information is never shared with third parties for marketing or promotional purposes. We do share data with the vendors required to run the service itself, including hosting and infrastructure providers, the CRM and analytics platforms, communication providers, and payment processors like Stripe, under contractual safeguards, and with government authorities when legally required.