Give new-patient and returning-patient callers a way to request an appointment after your front desk closes. Chleb configures the questions and staff handoff with your practice. Your team approves intake fields, verifies coverage and confirms scheduling; a named practice system is not a proven connection.
Chleb AI captures dental appointment requests and routes insurance questions to your office. Review intake fields and calendar access before launch.
Illustrative fictional scenario: Caller at 6:15pm asking about a new-patient cleaning.
The front desk can check your plan. I can record the plan name with an appointment request. Are you looking for a cleaning or another type of visit?
Illustrative fictional scenario: Caller at 6:15pm asking about a new-patient cleaning.
During setup, we review:
Configured per trade
These practice-management systems are compatibility candidates, not verified Chleb connectors. Confirm account permissions, approved intake fields, privacy requirements, booking writes, duplicate handling, and failed delivery during setup.
Use fictional caller details and a test account. Run these checks with your team before relying on the workflow. These are setup checks, not results from a customer deployment.
Pass evidence: Use fictional patient details and an approved test calendar to request a new-patient exam. Only configured intake fields are collected and the appointment lands in the intended calendar with the request details.
If it fails: If required information is missing or delivery fails, send the request to practice staff for review instead of confirming the appointment.
Pass evidence: Vary a fictional caller's requested provider, time and insurance question. The system offers only configured availability and routes insurance or eligibility questions to the practice.
If it fails: Do not promise coverage, clinical suitability or a treatment outcome; provide the configured staff callback or message path.
Pass evidence: In a test environment, make calendar or practice-notification delivery fail after fictional intake details are submitted. The practice can see the failed delivery.
If it fails: Do not represent an appointment as confirmed; give the caller a staff callback or message path without an eligibility promise.
Chleb AI is based in Tampa, Florida, and configures this dental call flow for practices in Tampa and across the United States. The published prices are $297 a month for the CRM, $899 a month for AI Receptionist + Chatbot, and $997 a month for the Front Office Bundle.
During setup we can configure the call flow so a pain call gets flagged as urgent and routed for your practice to confirm the earliest eligible slot instead of the standard new-patient exam.
Yes. During setup we can configure the flow so existing patients skip the new-patient intake questions and go straight to rebooking the next cleaning.
The AI can request the consultation and flags the interest so your treatment coordinator can follow up prepared.
Chleb AI is a flat monthly subscription: CRM at $297 a month, AI Receptionist + Chatbot at $899 a month, or the Front Office Bundle at $997 a month. Call minutes and emails are billed separately at carrier cost, not per call.
Dentrix, Open Dental, EagleSoft, Curve Dental, and Denticon compatibility is assessed during setup; verify the account before promising a connection. For a practice-management system outside that list, we assess whether an authorized webhook path is available and test it before offering it.
The AI takes down the details and routes the call to your treatment coordinator instead of trying to answer clinical or financial specifics itself.
The AI captures the question and routes it as a callback during business hours instead of quoting coverage details on the call.
The AI can send an intake-form link after the appointment request is verified; your practice confirms the appointment and address details.
Review approved intake fields, access, retention and required agreements with your practice before launch. Use the practice-approved intake process for sensitive details. Naming a practice-management system does not establish a compliant or working connection.
Real-time payor verification is not integrated. The flow can record a plan name and a question for the front desk. Your practice decides which additional details belong in its approved intake process and verifies coverage itself.
Emergency calls can trigger a priority review flow; your practice confirms the earliest eligible slot and any configured alert path.
Yes. The model is tuned with dental vocabulary (apicoectomy, supernumerary, occlusion, etc.). For specialty referrals beyond your scope, the AI captures the request and routes it to your referral coordinator.