AI receptionist for salons and barbershops. Book stylists while you're cutting hair.

Chleb AI answers salon and barbershop calls while your stylists are mid-service, including nights and weekends. It asks which stylist the caller prefers and what service they want, then books the appointment on your connected booking calendar. It sends your team a summary so nothing gets missed.

A familiar call. A booked job.

Caller Saturday at 10:30am asking about Saturday availability.

Caller
Hi, do you have any openings for a cut and color this Saturday?
Chleb AI
Saturday is popular, but I have two slots open. Do you have a stylist you usually see, or want me to match you with someone?
Caller
I'd like Jessica if she's available.
Chleb AI
Jessica has 11am or 2pm on Saturday. A cut and color with her runs about 3 hours, so either works. Which do you prefer?
Caller
2pm please.
Chleb AI
Booked. Can I grab your name and a phone number for the confirmation?
Caller
Anna Martinez, 813 555 0167.
Chleb AI
Thanks Anna. Quick question, is this a single-process color, balayage, or full highlights? Pricing varies, just want to set expectations.
Caller
Balayage, partial.
Chleb AI
Got it, that's on the booking. Pricing for that service gets confirmed with you at the chair, I don't quote it on the call. Texting you the confirmation, the address, and a heads-up on the cancellation policy now. See you Saturday at 2.

Your rules come first.

During setup, we review:

  • Stylist-aware booking, not generic time-slot picker
  • Service-time math respects how long each stylist takes
  • Cancellation and deposit policy enforced on every booking
  • Square, Booksy, Vagaro, and Fresha support confirmed on the integration check
  • Missed-call SMS recovery rebooks evening hang-ups overnight

Configured per trade

Built around the calls you already take.

The calls you get

  • New client first visit (stylist match + service consultation booking)
  • Existing client recall (preferred stylist + standard service)
  • Specific stylist request with availability check
  • Wedding and event party booking (block multiple chairs)
  • Walk-in availability check (your connected booking calendar)
  • Product purchase and curbside pickup

Your callers’ words

  • cut + style, balayage, highlights, ombre, color correction, glossing, toner
  • single process vs double process, partial vs full
  • blowout, extensions, perm or relaxer, keratin treatment
  • men's cut variations (fade, taper, beard trim, hot towel)
  • service time math per stylist (some take 2.5 hr for what others do in 3.5 hr)
  • deposit and cancellation policy enforcement

Tools we check for

  • Square Appointments (confirmed on the integration check)
  • Booksy (confirmed on the integration check)
  • Vagaro (confirmed on the integration check)
  • Fresha, GlossGenius (confirmed on the integration check)
  • Generic booking system via webhook

Named tools are confirmed on the integration check. We confirm compatibility and scope for your existing software before promising an integration.

Frequently asked questions

What if a caller doesn't have a preferred stylist?

The AI asks a couple of service questions. It can be set up to offer a stylist whose specialty fits, a color specialist for a balayage request or a curl specialist for a curly cut.

Can it book a multi-chair wedding-party appointment?

Yes. During setup we can configure a multi-chair flow for wedding parties, so the AI can book the right stylists for the same time window.

What happens on a walk-in availability question?

The AI checks your connected booking calendar and tells the caller whether there is an open slot soon or offers the next available time.

Can it match callers to the right stylist?

Yes. If a caller asks for a specific stylist, the AI checks that stylist's calendar. If a caller is new, the AI asks 1-2 service questions and routes to a stylist whose specialties match (color specialist for a balayage, curl specialist for a curly cut, etc).

What about cancellation and no-show policies?

The AI states your policy on every booking, takes a deposit if required (via your booking system's payment flow), and the booking system enforces the rest.

Can it sell retail products over the phone?

Limited. The AI can collect the product request and route it to your team for a curbside pickup booking, but won't take credit card payments over the phone. Most salons route those to a Square invoice link sent via SMS.

Book a demo