AI receptionist for med spas. Capture every Botox consultation, even at 9pm.

Chleb AI answers med spa consultation calls after your front desk closes, including evenings and weekends. It asks which treatment the caller is interested in, and during setup we can configure it to route that request toward the right injector by specialty. It books the consultation on your connected booking calendar.

A familiar call. A booked job.

Caller at 8:34pm asking about Botox.

Caller
Hi, I'm thinking about getting Botox for the first time. Do I need a consultation first?
Chleb AI
Yes, all new clients start with a 30-minute consultation with one of our injectors. We use it to map out a treatment plan based on what you're trying to achieve. Are you thinking about specific areas like forehead, between the brows, or crow's feet?
Caller
Mostly the lines between my eyebrows.
Chleb AI
Got it, I'll put that area on the booking. The plan for it gets worked out at the consultation. If you decide to treat that day, the consultation rolls into a same-day treatment for new clients. I have Wednesday at 5:30pm or Saturday at 11am with our injector Lauren. Which works?
Caller
Saturday at 11.
Chleb AI
Booked. Can I grab your name, date of birth, and a phone number?
Caller
Sarah Mitchell, 8/12/1988, 813 555 0173.
Chleb AI
Thanks Sarah. I'm texting you a confirmation, our intake form (it includes the medical history we need before any injection), and the location. We do ask that you avoid alcohol the day before and ibuprofen for a week prior. Anything else?

Your rules come first.

During setup, we review:

  • Vertical-tuned aesthetic vocabulary, not generic answering service
  • Injector-specific routing and availability awareness
  • Medical-history flag capture for pre-screening
  • Boulevard, Aesthetics Pro, and Jane App support confirmed on the integration check
  • Membership and package upsell built into the flow when configured

Configured per trade

Built around the calls you already take.

The calls you get

  • First-time consultation booking (treatment interest + injector match)
  • Returning client maintenance (same treatment, same injector, next slot)
  • Membership inquiry (sales-qualified handoff)
  • Package upgrade or treatment plan question
  • Pricing inquiry (transparent quote or callback)
  • Cancellation or reschedule

Your callers’ words

  • Botox, Dysport, Xeomin, Jeuveau, units, glabella, frontalis, orbicularis oculi
  • filler (Juvederm, Restylane, RHA, Sculptra, lip, cheek, jawline, chin)
  • laser hair removal (Diolase, Soprano, GentleMax, package vs single)
  • body contouring (CoolSculpting, EmSculpt, BBL, sculpsure)
  • facials, microneedling, PRP, IV therapy, hormone optimization
  • membership vs single-treatment pricing, package discounts

Tools we check for

  • Boulevard (confirmed on the integration check)
  • Aesthetics Pro (confirmed on the integration check)
  • Jane App (confirmed on the integration check)
  • Vagaro, Mindbody (confirmed on the integration check)
  • Generic EMR via webhook

Named tools are confirmed on the integration check. We confirm compatibility and scope for your existing software before promising an integration.

Frequently asked questions

What happens on a returning-client maintenance call?

During setup we can configure the flow so a returning client is booked for the same treatment with the same injector at the next available slot, instead of the full new-client consultation.

What if the caller asks about a membership instead of a single treatment?

The AI can be set up to mention your membership program when a caller asks about repeat treatments, and books the caller a consultation to learn more.

What if a caller mentions pregnancy or blood thinners?

The AI flags it for your injector to review before the appointment, and does not give medical advice on the call.

Will the AI know our injectors and their specialties?

Yes. We configure each injector's specialty (lips vs midface vs body, for example), their available days, and their pricing if it varies. The AI matches callers to the right injector based on the treatment they're asking about.

Can it handle questions about contraindications?

The AI captures medical history flags (pregnancy, blood thinners, recent surgery) and routes them to your injector for screening before the appointment. It does not give medical advice over the phone, by design.

What about pricing transparency?

Configurable. Some practices want their published prices stated on the call. Others prefer the caller to hear a range and book the consultation for an exact figure. The AI follows your preference.

Membership upsell?

Yes. If a caller asks about repeat treatments or pricing, the AI surfaces your membership program and routes membership-interested callers to a sales-qualified consultation flow.

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