AI receptionist for med spas. Route consultation requests to your team.

Capture the treatment a caller is asking about and their preferred consultation time after the front desk closes. Chleb configures approved intake and staff routing for your practice. Qualified staff decide suitability and treatment plans; calendar access and appointment confirmation need setup-specific testing.

How does an AI receptionist book med spa consultations?

Chleb AI captures med spa consultation requests and routes treatment questions to staff. Review intake fields, provider calendars and handoffs before launch.

Illustrative fictional scenario: Caller at 8:34pm asking about Botox.

What the caller actually hears

I can request a consultation with the practice. A qualified team member will answer treatment and suitability questions. What day would you prefer?

A sample call for your front office.

Illustrative fictional scenario: Caller at 8:34pm asking about Botox.

Caller
I would like to ask about Botox. Do I need a consultation?
Chleb AI
I can request a consultation with the practice. A qualified team member will answer treatment and suitability questions. What day would you prefer?
Caller
Saturday, if possible.
Chleb AI
I will note Saturday as your preference. The practice needs to confirm the consultation time. What first name should I use?
Caller
Jordan.
Chleb AI
Thank you, Jordan. What callback number should the practice use? I can also note any questions you want the team to discuss with you.

Your rules come first.

During setup, we review:

  • Vertical-tuned aesthetic vocabulary, not generic answering service
  • Injector-specific routing and availability awareness
  • Practice-approved intake and staff review of treatment questions
  • Boulevard, Aesthetics Pro, and Jane App compatibility assessed during setup; verify the account before promising a connection
  • Membership and package upsell built into the flow when configured

Configured per trade

Built around the calls you already take.

The calls you get

  • First-time consultation booking (treatment interest + injector match)
  • Returning client maintenance (same treatment, same injector, next slot)
  • Membership inquiry (sales-qualified handoff)
  • Package upgrade or treatment plan question
  • Pricing inquiry (transparent quote or callback)
  • Cancellation or reschedule

Your callers’ words

  • Botox, Dysport, Xeomin, Jeuveau, units, glabella, frontalis, orbicularis oculi
  • filler (Juvederm, Restylane, RHA, Sculptra, lip, cheek, jawline, chin)
  • laser hair removal (Diolase, Soprano, GentleMax, package vs single)
  • body contouring (CoolSculpting, EmSculpt, BBL, sculpsure)
  • facials, microneedling, PRP, IV therapy, hormone optimization
  • membership vs single-treatment pricing, package discounts

Tools we check for

  • Boulevard (compatibility assessed during setup; verify the account)
  • Aesthetics Pro (compatibility assessed during setup; verify the account)
  • Jane App (compatibility assessed during setup; verify the account)
  • Vagaro, Mindbody (compatibility assessed during setup; verify the account)
  • Practice-system webhook path, subject to account access and a successful test

These booking or practice systems are compatibility candidates, not verified Chleb connectors. Confirm account permissions, approved intake fields, privacy requirements, booking writes, duplicate handling, and failed delivery during setup.

What to verify in a custom integration

Before you forward real calls

Use fictional caller details and a test account. Run these checks with your team before relying on the workflow. These are setup checks, not results from a customer deployment.

  1. Consultation request versus treatment eligibility

    Pass evidence: Use fictional callers asking for a consultation and for a specific treatment. The consultation follows the configured booking path, while suitability or eligibility questions go to designated staff.

    If it fails: Do not give medical advice or promise a treatment result; use the configured staff review or callback path.

  2. Provider and appointment conflict

    Pass evidence: Request fictional consultations for providers with different durations, then ask for a conflicting time. The correct provider and duration are attached and no appointment overlaps.

    If it fails: Offer a real alternative or staff handoff when there is a conflict; do not confirm an invalid slot.

  3. Failed consultation delivery

    Pass evidence: In a test environment, make calendar or staff-notification delivery fail after a fictional consultation request. The practice can see the failure.

    If it fails: Do not tell the caller the consultation is confirmed; preserve the details for a staff callback.

Chleb AI in Tampa, Florida

Chleb AI is based in Tampa, Florida, and configures this med spa call flow for practices in Tampa and across the United States. The published prices are $297 a month for the CRM, $899 a month for AI Receptionist + Chatbot, and $997 a month for the Front Office Bundle.

Frequently asked questions

What happens on a returning-client maintenance call?

During setup we can configure the flow so a returning client can request the same treatment with the same injector at the next available slot, instead of the full new-client consultation.

What if the caller asks about a membership instead of a single treatment?

The AI can be set up to mention your membership program when a caller asks about repeat treatments, and can request a consultation for the caller to learn more.

What if a caller mentions pregnancy or blood thinners?

The AI flags it for your injector to review before the appointment, and does not give medical advice on the call.

Is Chleb itself a per-call answering service or a flat monthly subscription?

Chleb AI is a flat monthly subscription: CRM at $297 a month, AI Receptionist + Chatbot at $899 a month, or the Front Office Bundle at $997 a month. Call minutes and emails are billed separately at carrier cost, not per call.

Does it work with Boulevard or Aesthetics Pro?

Boulevard, Aesthetics Pro, Jane App, Vagaro, and Mindbody compatibility is assessed during setup; verify the account before promising a connection. For an EMR outside that list, we assess whether an authorized webhook path is available and test it before offering it.

Does the AI recognize different neurotoxin brands, like Dysport or Xeomin, not just Botox?

Yes. The intake vocabulary covers Botox, Dysport, Xeomin, and Jeuveau, so it can note which one the caller is asking about before booking the consultation.

How does the AI handle a laser hair removal inquiry?

For a laser inquiry the receptionist asks which treatment the caller is interested in and whether they are asking about a package or a single session, then can request the consultation on your connected booking calendar.

Does the AI give pre-treatment instructions like avoiding alcohol or ibuprofen before a consultation?

It routes pre-visit questions to the practice or injector for review and does not give medical advice on the call.

Will the AI know our injectors and their specialties?

Your practice can provide approved provider and service-routing rules. Availability checks require a tested calendar connection. Qualified staff decide which provider and treatment are appropriate; otherwise the flow records a consultation request for review.

Can it handle questions about contraindications?

Route these questions to qualified practice staff. Collect caller-reported health details only through the intake fields and access, retention and delivery process the practice has approved. The receptionist does not determine treatment suitability.

What about pricing transparency?

Configurable. Some practices want their published prices stated on the call. Others prefer the caller to hear a range and book the consultation for an exact figure. The AI follows your preference.

Membership upsell?

Yes. If a caller asks about repeat treatments or pricing, the AI surfaces your membership program and routes membership-interested callers to a sales-qualified consultation flow.

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