Collect the property address, requested service and preferred estimate window while your crew is out on a property. Chleb configures intake and follow-up with your business. Your team approves price information, service coverage and the steps that turn a request into a scheduled estimate.
Frequently asked questions
What if a caller wants a one-time cleanup, not recurring service?
During setup we can configure a separate path for one-time cleanup, leaf removal, and hedge-trim requests, so the AI does not push them into the recurring mow signup.
How does it handle a tree-work request?
During setup tree-work requests can be routed through their own estimate flow, and the AI flags the liability discussion for your office before the visit is confirmed.
What happens when a caller wants to switch from mowing to snow removal in fall?
During setup we can configure a seasonal switch for northern markets, so the same caller can move from a mowing schedule to snow removal without starting over.
Is this a per-call answering service or a flat monthly subscription?
Chleb AI is a flat monthly subscription: CRM at $297 a month, AI Receptionist + Chatbot at $899 a month, or the Front Office Bundle at $997 a month. Call minutes and emails are billed separately at carrier cost, not per call.
Do I need to switch off Jobber or Service Autopilot?
No. Jobber, Service Autopilot, LawnPro, RealGreen, and ServiceTitan compatibility is assessed during setup; verify the account before promising a connection. For another system, we assess account access and a testable data path before promising a connection.
What if a caller wants a fertilization program instead of mowing?
The AI can be configured to recognize a fertilization program request, like a 4-step, 6-step, or organic program, and can request it as its own service instead of folding it into a mowing quote.
How does a landscaping estimate, like mulch, sod, or a plant install, get handled versus a mow quote?
It routes a landscaping estimate request, mulch, sod, plant install, or hardscape work, to your estimator instead of using the lot-size mow-pricing questions.
Can a caller start with a one-time estimate and add a recurring mow schedule later?
The sample captures mowing and cleanup interest for an estimate request. Recurring service starts only after your team confirms scope, price and the schedule. Any follow-up message or calendar update needs its own delivery check.
Can it quote accurately without seeing the property?
We configure your published price band per lot size (quarter, third, half, full acre) so the AI gives a quote range. The exact number comes from the in-person estimate, which the AI can request. The team must confirm the final scope and price.
What if a caller asks about something I don't do (like irrigation install)?
The AI says so and offers what you do offer. We configure your scope of service during setup. If a caller asks about something out-of-scope, the AI captures the request and routes it to your office for a callback if you want to refer it out, or politely declines if not.
Will it handle seasonal switch (mowing to snow removal)?
Yes. The intake script can switch with the season. We swap configurations during the shoulder months.