AI receptionist for law firms. Never miss another new-matter call.

Chleb AI answers your firm's calls around the clock, including after hours and while your attorneys are in court or in depositions. It asks the intake questions configured for your practice, collects the caller's name and the other parties involved so your staff can run a conflict check before anyone commits to a consultation, then books the consult on your connected booking calendar. It routes existing clients straight to their matter contact instead of running them through new-client intake, and it never gives legal advice on the call. It sends your team a summary of every call so nothing falls through overnight.

How does an AI receptionist handle new client intake for a law firm?

Chleb AI answers law firm calls 24/7, screens new matters, checks for conflicts, and books consultations, with existing-client routing built in.

Caller at 7:40pm asking about a new personal injury matter.

What the caller actually hears

I'm sorry to hear that. I can get you scheduled for a consultation with the intake attorney. First, can I get your full name and the name of the other driver or any other party involved, so our office can check for any conflicts before the consult.

A familiar call. A booked job.

Caller at 7:40pm asking about a new personal injury matter.

Caller
Hi, I was in a car accident last week and I need to talk to someone about a case.
Chleb AI
I'm sorry to hear that. I can get you scheduled for a consultation with the intake attorney. First, can I get your full name and the name of the other driver or any other party involved, so our office can check for any conflicts before the consult.
Caller
It's Marcus Webb, and the other driver was named Ellen Torres.
Chleb AI
Thank you, Marcus. I'm not able to give legal advice on this call, but I can get the details to the attorney and get you on the calendar. Do you have a copy of the police report or any photos from the accident?
Caller
Yes, I have the report number and some photos on my phone.
Chleb AI
Great, please bring or send those ahead of the consult. I have an opening tomorrow at 11am or Thursday at 3pm for a free consultation. Which works better?
Caller
Tomorrow at 11 works.
Chleb AI
Booked for tomorrow at 11am. I'm texting you a confirmation now with the office address. Your call summary and the other party's name are going to our team so they can run the conflict check before the consult. Anything else you want the attorney to know beforehand?
Caller
Just that my back has been hurting since the accident.
Chleb AI
I'll add that to your notes. You're all set, Marcus, and we'll see you tomorrow at 11.

Your rules come first.

During setup, we review:

  • Voice + SMS + CRM in one bundle, not five integrations
  • Vertical-tuned out of the box, not configured generically
  • Keeps your existing business number
  • Missed-call SMS recovery built in, not bolted on
  • One monthly subscription; usage is billed separately at carrier cost

Configured per trade

Built around the calls you already take.

The calls you get

  • New matter intake (name and opposing party details collected for conflict check, then consultation booked)
  • Existing client routing (verify matter, route to the assigned attorney or paralegal during business hours)
  • Urgent matter flagging (caller-reported deadline or court date, flagged for immediate attorney review)
  • Consultation scheduling (free or paid consult, booked on the connected calendar)
  • General inquiry (fee structure or practice area questions routed to a callback, never legal advice on the call)

Your callers’ words

  • practice areas: personal injury, family law, criminal defense, estate planning, business litigation
  • new matter vs existing matter, retainer vs contingency vs hourly
  • conflict check intake (opposing party names, related entities, prior representation)
  • statute of limitations urgency flags (caller-reported dates only, never legal advice)
  • consultation types: free consult, paid consult, retained-client call
  • court schedule language (hearing, deposition, filing deadline)

Tools we check for

  • Generic CRM via webhook
  • Clio (ask on the integration check)
  • MyCase (ask on the integration check)
  • PracticePanther (ask on the integration check)

Named tools are confirmed on the integration check. We confirm compatibility and scope for your existing software before promising an integration.

Chleb AI in Tampa, Florida

Chleb AI is based in Tampa, Florida, and configures this law firm call flow for attorneys in Tampa and across the United States. The published prices are $297 a month for the CRM, $899 a month for AI Receptionist + Chatbot, and $997 a month for the Front Office Bundle.

Frequently asked questions

What happens if a caller says they have a filing deadline coming up?

The AI flags the call as urgent and texts your team a summary, including any dates the caller gives, so an attorney can review it quickly. The AI does not tell the caller whether they are inside or outside a deadline.

Can it tell an existing client from a new caller?

During setup we can configure the flow so a caller who gives an existing matter number or name on file is routed straight to their matter contact instead of running through new-client intake.

Does it collect the information needed for a conflict check?

Yes. It asks for the caller's name and the names of any other parties or entities involved, then sends that to your staff so a conflict check can be run before the consultation is confirmed.

Is this a per-call answering service or a flat monthly subscription?

Chleb AI is a flat monthly subscription: CRM at $297 a month, AI Receptionist + Chatbot at $899 a month, or the Front Office Bundle at $997 a month. Call minutes and emails are billed separately at carrier cost, not per call.

What happens if a caller asks a general legal question instead of booking a consult?

The AI does not answer legal questions on the call. It takes down the question and routes it to your office as a callback during business hours.

Does the AI quote fees or retainer terms on the phone?

No. Fee structure and retainer terms are confirmed with the caller by your staff, not quoted by the AI on the call.

Will it sound like a robot to my callers?

No. The voice model is tuned per industry and tested live before go-live. You can hear it answer a sample call right now on chleb.ai. If a caller asks for a human, the AI hands off cleanly with full context.

Can it actually run a conflict check?

No, the AI does not run the conflict check itself. It collects the caller's name and the names of any other parties involved on the call, then routes that information to your staff so a real conflict check can be run before the consultation is confirmed.

Will it give legal advice by mistake?

No. The AI is configured to collect intake information and book consultations, not to answer legal questions. If a caller asks for advice, the AI declines and offers to book time with an attorney instead.

What about Spanish-speaking callers?

We're US English first today. Bilingual handoff is on the roadmap. If Spanish is critical to your market, talk to us about timeline before signing.

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