Start from a sample for your trade and change it until it matches how your business runs: your hours, the jobs it may book, who gets urgent calls and what callers hear when they ask the price. The simulator turns that into a setup plan, flags anything that would not work as written, and lets you test a call against your own rules. It all runs in your browser.
A receptionist setup is a set of decisions about your business: when you are open, which jobs can go straight onto the calendar, which ones a person should schedule, who hears about an emergency and how fast, and what a caller is told when they ask the price. The simulator asks for those decisions in that order, starting from a fictional sample business in your trade, so you change details instead of writing everything from nothing.
As you edit, the page rebuilds four things: a list of what the receptionist would handle and what stays with your team, readiness checks that point at anything that would not work as written, a call flow outline built from your rules, and the list of what Chleb needs from you at setup. The last step runs a simulated call against your rules and shows the records your team would see after it.
Nothing you enter reaches Chleb unless you press Send plan, and the form lists everything that button sends. Printing and copying the plan happen on your device, and leaving the page discards what you entered. The test call runs in your browser as well. If you use its microphone or have replies read aloud, your browser handles that speech, and some browsers, including Chrome, use the browser maker's online service for it.
A Chleb receptionist answers every call, day and night. It collects the caller's name and callback number, plus the service address or whether they are new or existing when you ask for them. It books only open slots on the connected calendar and hands anything urgent or outside your rules to a person with the details and the transcript attached. Recordings and transcripts of calls are kept. In the simulation on this page, the receptionist also reads the booking details back before it books.
Some work should stay with people, and the plan shows where your rules put it. Jobs you mark as not bookable, such as a large estimate, go to your team to schedule. Urgent calls go to the person you name, by a live transfer, by a text with the caller's details, or as a message for a callback, depending on what you choose. Messages still need someone to call back, and the plan says so.
Price questions are the clearest example. In the simulator the receptionist never names a price you did not write: it says the price is confirmed after the visit, reads the answer you wrote, or passes the question to a person. At setup, your price answer becomes part of the call flow, which Chleb builds from your actual services and pricing.
The checks are plain rules about your own setup, not a score. A check marked to fix means the setup would not work as written. A check marked to check means it works, but you should confirm it is what you want. Each one links back to the field that changes it.
The plan ends with the list the Chleb team works through with you before the receptionist answers real calls. Your hours, services and handoff rules come straight from the simulator. The rest is access and checking.
The simulator works from what you type and a fixed set of rules. It cannot see your real calendar: the openings it offers come from a sample calendar that marks some times as taken, so a real week will look different. It cannot see your phone line either. Which calls your carrier forwards, and when, is set on the line itself and checked during setup.
It also cannot hear how your callers talk. The simulation recognizes common phrasings and the words you list, and anything else gets a request to rephrase or a message for your team. Its voice is your device's built-in voice, not the production voice. Questions about the live receptionist: call (813) 694-8671 or book a demo.
The live setup is configured and tested with the Chleb team. Chleb does not publish a fixed setup timeline, so the plan does not include one, and if your call flow does not fit a workable setup, you hear that before you sign.
No. It is a simulation that runs in your browser and follows the call flow rules in your plan. Questions about the live receptionist: call (813) 694-8671 or book a demo.
Only if you press Send plan. It sends your name, business name, email, your phone number if you add one and the plan summary. With them go a request number, the page you sent it from, the page where this visit started, the site that referred you and any campaign tags in the link you followed. Printing and copying stay on your device, and leaving the page discards what you entered.
Yes. The receptionist works with the number you already have. Setup needs access to your phone line settings so calls can be forwarded to it.
The receptionist books only open slots on the connected calendar. Which of your tools connect is confirmed on the integration check during setup, before anything is promised.
Chleb does not publish a fixed setup timeline. The receptionist is configured with you and tested with calls before your number goes live, so confirm the schedule with the team.
The AI Receptionist + Chatbot plan is $899 a month, and the Front Office Bundle, which adds the CRM, is $997 a month. Call minutes and other usage are billed separately at carrier cost, with no Chleb markup.